One way that institutions have responded to hostile campus environments for minoritized students is by creating bias response teams (BRTs). In this critical intrinsic case study, we examined ways 16 campus educators (i.e., student affairs professionals, faculty, and administrators) at a large predominantly White public university in the Midwest…

Institutions of higher education are being tasked with utilizing corporate business practices to recruit and retain their students. The purpose of this action research study was to investigate causes of negative customer service and improve the service approach of the Residential Education department at a private, liberal arts institution. Data…

This article describes one Syrian student's experience coming to the United States to study at a private research university. Based on his time in the US, Musbah Shaheen asserts that the current practices of working with international students on college campuses contribute to the erosion of international students' cultural belonging. The ability…

The US academy has been anti-democratic in philosophy and practice from its inception, seeking to discipline students as docile bodies cooperative with a white supremacist status quo. This Foucauldian analysis highlights how the academy's historical and ongoing enforcement of discipline and normalizing judgments made the outcome of the 2016 US…

The alarming low completion rates in postsecondary education for Latinx students should be a national concern. Teachers can have a strong and direct impact on the academic success of students. College students spend a large portion of their time interacting with faculty in class or during office hours. To assist Latinx students in getting to the…

Undocumented students face several institutional barriers that impede successful graduation rates in higher education. In recent years, institutions of higher education have been confronted with the volatile political climate and heightened visibility surrounding undocumented student issues. The emerging Dream Resource Centers (DRCs) represent an…

Despite recent improvements for the lesbian/gay/bisexual/transgender/queer (LGBTQ) students in higher education, marginalizing policies and climates for members of that community are still very present on our campuses. This narrative qualitative study, guided by the tempered radicals framework, explores how student affairs administrator in the…

Despite the increasing development of bias response teams on college and university campuses, little scholarship has examined these teams and, in particular, team leaders' approaches to understanding the role of free speech in responding to bias. Through semi-structured interviews, administrators who served on bias response teams at 19…

This study explored the perceptions of a US university campus climate by international students and analyzed strategies that they used to socially and academically integrate their campuses. The sample consisted of international students who have at least completed two years of their college education. Individual interviews and focus group were…

The increased diversity of students enrolling in courses on college campuses today brings increased expectations regarding the capabilities of faculty and staff to address the many different needs of students. If colleges and universities are to promote greater staff effectiveness, they will need to create open environments that encourage campus…

Although we know that people experience the campus racial climate differently based on their racial/ethnic identity, less is known about how they perceive the climate based on the racial/ethnic diversity of their institution and specifically within their department. Instead, the campus racial climate has largely been studied at Predominantly White…

Higher education necessitates an understanding that students cannot be confined to the classroom, as a large part of their curriculum comprises extracurricular activities to educate intellectually, in spirit, and body. As a result, community building, advising, and career development became a part of the traditional routine of student affairs.…

The purpose of this descriptive study was to explore staff members' perceptions of student-veterans college experiences at a 2-year and a 4-year institution. This study was guided by Schlossberg's Theory of Adult Transitions. Purposive sampling was used to identify 640 participants for the study. Respondents indicated that their campus should add…

Higher education's commitment to students of color has gradually eroded because of a number of problems including the country's changing climate regarding racial issues and the persistent downturns in the U.S. economy (Allen, 1988a). The enrollment of Black students at four-year predominantly White institutions (PWIs) continues to fall short of…

As resources have become tighter, campus leaders must make tough decisions about priorities. Many people value the out-of-classroom experience, but there is a cost to staffing and providing these opportunities and resources. Some argue that technology will change education so completely that campuses as we know them today will become extinct.…