"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

The structure and process of college institutional research is compared with three different ways in which science is conceptualized. It is concluded that, although institutional research has much in common with science, it is distinct because the dynamic nature of institutional research prevents development of a cohesive body of knowledge.…

A general research analysis model that can be used by colleges and universities is presented. The model may be useful to institutional leaders with no formal training in marketing and can assist in understanding the delicate interaction between activities and components critical to the overall marketing process. (Author/MSE)

The key to the success of decision support systems will be the way that institutional researchers integrate the variety of specific and personal systems into a viable and coordinated institutionwide system. (Author/MLW)

Tips for college policy analysts include these: acknowledge personal biases; be flexible and inclusive; be realistic but creative in framing recommendations; build an outspoken advisory team; anticipate repetition; see the broad picture and detail; understand that implementation is the key to good policy; and do not surprise the president. (MSE)

While microcomputers may be easy to acquire and put into use, advance consideration of some pertinent issues will ensure that they are used successfully for planning and management support. (Author/MLW)

A university president advises policy analysts to understand the realities of institutional administration, including the power and influence of the board of trustees, time constraints, importance of ceremonies and symbols, administrative accountability, dangers of the rumor mill, problems in implementing policy recommendations, and the tendency…

Increasingly, higher education institutions are using Total Quality Management (TQM) as a vehicle for delivering cost-effective programs and services. The TQM philosophy is that quality can be improved by ceaselessly improving the processes that support the institution's mission. TQM is applicable to institutional research and planning as well as…

Statistical modeling provides a method for colleges to use alumni-development information to create an equation predicting who is likely to respond positively to fund-raising appeals. This can make fund raising more cost-effective, provide higher returns on minimal investment, provide results quickly, and improve competitiveness. Resources…

Argues that community colleges must be able to incorporate information about themselves and their clientele into delivery systems, operational strategies, and strategic planning. Underscores the importance of program evaluation in institutional planning and of needs assessments as a vital communications process between service area and college.…

Offers guidelines for developing a general-purpose fact book for an individual college or university, including: initial considerations of purpose, context for publication, issue orientation, and organization; content issues; inclusion of adequate information on all major topics addressed; and logistical or presentation considerations. (MSE)

Results of two empirical studies of factors affecting academic quality give insight into ways in which educational costs, quality factors, and institutional structure increase or restrict productivity. It is found that evaluation of academic productivity is complex because of difficulties in determining inputs and outputs. Useful improvement…

Based on a national survey of college administrators' (n=3,333) views of planning, this study investigated the relationship between having a chief planning officer to coordinate planning functions and perceptions of and attitudes toward campus planning. Results suggest the presence of a planner increased perceptions of more rational and…

Most North American institutions have developed valuable institutional research capabilities. Consensus about some issues of institutional research has not yet been reached, but the work, either using existing databases or obtaining new data, helps the institutions know themselves better and is worth supporting. (MSE)

Institutional researchers are often called on to compare financial performance across institutions as part of comprehensive institutional management teams. Several types and sources of national data, including databases and publications, are appropriate for this, each with particular strengths and limitations. Three sources also provide…