The digital turn in higher education has been described as potentially transformative for students' access, participation, and learning in higher education. However, for undergraduate students, digital literacy practices and genres are often repurposed to scaffold the reproduction of historically dominant academic literacy practices and…

Collaborative functionality is changing the way information is amassed, refined, and disseminated in online environments. A subclass of these systems characterized by "open collaboration" uniquely allow participants to "modify" content with low barriers-to-entry. A prominent example and our case study, English Wikipedia,…

The success of Wikipedia demonstrates that open collaboration can be an effective model for organizing geographically-distributed volunteers to perform complex, sustained work at a massive scale. However, Wikipedia's history also demonstrates some of the challenges that large, long-term open collaborations face: the core community of Wikipedia…

Social media provide a multitude of opportunities for knowledge contribution and sharing. However, the content reliability issue has caused comprehensive attention, especially on credible social media, such as Wikipedia. Despite Wikipedia's success with the open editing model, dissenting voices give rise to unreliable content due to two…

When major news breaks in our hyper-connected society, we increasingly turn to an encyclopedia for the latest information. Wikipedia's coverage of breaking news events attracts unique levels of attention; the articles with the most page views, edits, and contributors in any given month since 2003 are related to current events. Extant…

The purpose of this study was to explore the codependencies of the social and technical structures that yield Wikipedia the website and Wikipedia the community. In doing so, the research investigated the implications of such a sociotechnical system for the maintenance of the project and the emergence of collective intelligence. Using a theoretical…

Recent advances in interactive web technologies, combined with widespread broadband and mobile device adoption, have made online collective action commonplace. Millions of individuals work together to aggregate, annotate, and share digital text, audio, images, and video. Given the prevalence and importance of online collective action systems,…