This course is intended as preparation for taking a civil service examination in office clerical skills; it is also intended to provide employment skills for clerical office workers. The course typically is given in two-hour sessions, once a week for 10 to 12 weeks. It covers the following topics: grammar and language usage, spelling, vocabulary…

This manual provides curriculum materials for implementing a career exploration class in business and office occupations within a Practical Arts Education program for middle/junior high school students. Introductory materials include the program master sequence, list of business and office occupations, and an overview of the competency-based…

This document contains the occupational duty/task lists for two occupations in the word processing series. Each occupation is divided into 9 or 10 duties. A separate page for each duty in the occupation lists the tasks in that duty along with its code number and columns to indicate whether that particular duty has been taught and to provide space…

This unit introduces students to the basic skills, procedures, and formats used in operating most word processing equipment. Introductory materials include an overview of the three-week unit, its scope, and student behavioral objectives. Teacher materials provided are a lesson plan outline, glossary, and some masters for visual aids. Two student…

Intended to provide a base for vocational office education instructional programs at secondary and postsecondary levels in North Dakota, this task listing describes the skills needed to be performed by program completers, from the viewpoint of workers in office occupations. A listing of task validators (name, occupation, employer, business city,…

Designed to meet the needs of the community of Warren, Ohio, for competent office clerks, this course of study is presented as a sample that illustrates a format based on the instructional systems development (ISD) process. As a course of study for preparing students for entry-level employment as clerk-typists, file clerks, billing clerks, payroll…

Oregon is embarking on a new approach to secondary education and this clerical occupations curriculum guide was prepared to assist curriculum specialists in developing instructional materials for Grade 11 and 12 vocational programs. Developed in consultation with representatives of industry and education, the guide makes use of the cluster…

The significant decrease in the price of office automation technology has made this technology more affordable for more companies. This has serious implications from the standpoint of future demands for secretarial and clerical workers. For this reason, a study was conducted to assess the likely impact of automation on secretarial and clerical…

This study examines qualifications available to initial entrants to tertiary sector/clerical and commercial occupations in three CEDEFOP (European Centre for the Development of Vocational Training) member states--the United Kingdom, France, and West Germany. (The goal is to ascertain the feasibility of establishing equivalence of qualifications…

This instructional package contains both an instructor's manual and a student's manual for a course in machine dictation and transcription. The instructor's manual contains an overview with tips on teaching the course, letters for dictation, and a key to the letters. The student's manual contains an overview of the course and of the skills needed…

A study was conducted to identify new and emerging entry-level office and distributive occupations and analyze their effect on the business education curriculum. Two methods of gathering data were used in the study. First, data were gathered from interviews of forty-seven office firms, twelve individuals who were informed regarding office…

The workbook has been designed to provide reference materials and practical applications for government clerical assistants. The objectives of the seminar-workshop are two-fold: (1) to provide the worker with the opportunity to refresh, update, and build his clerical abilities; and (2) to increase the worker's value as a clerical employee to his…

A selective review of the literature in the field of clerical education provides insight into a number of problems in clerical programs that face business educators in this decade. Discusses competency-based instruction, evaluation, guidance methods, technological advancement, and decision-making skills. (CT)

Changes are proposed for updating the curricula for office administration and secretarial science, the first being a name change for the department to Information/Word Processing or Administrative Sciences. Curricula (required courses and electives) are suggested for information/word processing--keyboarding specialist (one year certificate),…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test transcription competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate competency…