This paper briefly reviews the historical development of the university system in Chile, and describes the current structure of funding, supply and demand for tertiary education, research and university services. Both public and private universities in Chile have expanded and restructured, access to tertiary education has improved, and…

School-based management (SBM) has become a very popular movement over the past decade. The World Bank Education Team's SBM work program emerged out of a need to define the concept more clearly, review the evidence, support impact assessments in various countries, and provide some initial feedback to teams preparing education projects. During the…

The direction quality assurance and its ancillary practices is taking in the transformation process in South Africa is discussed in this article. The article argues that it is incorrect to suggest that the higher education system has been captured by managerialism. While efficiency is an important driver of the system, the imperatives of redress…

Discusses the differences between the leader-centered style of educational leadership and facilitative leadership, and suggests that the facilitative approach is more effective in the long run, although more difficult to implement. (JG)

The University of Chicago's Joseph Regenstein Library Bookstacks Department has used process mapping and continuous improvement to successfully improve its overall operations. The most recent efforts focus on Lean manufacturing, an initiative centered on eliminating waste in manufacturing processes. The conversion of the Bookstacks Department from…

This paper will detail three projects which focussed on enhancing online learning at a large Australian distance education University within a School of Business, School of Health and School of Education. Each project had special funding and took quite distinctive project management approaches, which reflect the desire to embed innovation and…

The paper starts with a description of higher education in the United Kingdom and of reforms over the last 50 years. By reference to specified output measures, the performance of UK universities is judged to be good. The factors affecting this performance are postulated by comparing policies and approaches in the United Kingdom with those…

Technologically sound administrative control systems may have undesirable results if they are not properly utilized. Before adopting a control system, a manager should consider how well it fits his managerial style, the organizational climate of the organization, the personality of his subordinates, and the goals of the organization. (JG)

Communities of Practice offer state agency personnel a promising approach for engaging stakeholder groups in collaboratively solving complex and, often, persistent problems in special education. Communities of Practice can help state agency personnel drive strategy, solve problems, promote the spread of best practices, develop members'…

Effective managers and professionals in all walks of life have to become skilled in the art of "reading" the situations they are attempting to organize or manage. Ways in which individuals can develop the art of reading and understanding organizational life are presented in this book. It focuses on the premise that all theories of…

Compares the common but unsuccessful management method of "management by crisis" to the principles and results of sound management practice, in an attempt to enable crisis managers to recognize and overcome their mistakes. (Author/JG)

The Catholic bishops of the United States and the entire Catholic community continue their journey through the twenty-first century, it remains their duty to model the Person of Jesus Christ, to teach the Gospel, and to evangelize their culture. They are convinced that Catholic elementary and secondary schools play a critical role in this…

In this article, the author introduces the new superintendent of Memphis City Schools, Dr. Carol R. Johnson's slogan "Relationships, Responsibility, and Results," which summed up what she learned from years of experience in public schools. "Respect" was later added to the slogan in order to support the new district-wide behavior initiative ending…

Change and continuity in university administration is discussed in the British university context. It is argued that while there is no ideal form of university management, change should be accompanied by a degree of continuity, particularly because the nature of university activity relies heavily on individuals of high academic quality functioning…