This article reports the outcomes of a phenomenographical study of case managers' conceptions of case management work and its influence on the process and performance of the work of counselling the unemployed. A heterogeneous sample of 11 Estonian case managers was selected for in-depth interviews. Analysis of the interviews revealed three…

Findings indicated that rehabilitation counselors and social workers are sensitive in different ways to the paradox of trying to alleviate chronic dependence by means of erecting formal and temporary dependent relationships. (Author)

Juvenile Assessment Centers (JAC) can provide intervention through assessment of first-time misdemeanor offenders so that they do not become more involved in the juvenile justice system. In this practicum study, offenders are placed in a nonjudicial diversion and given a chance to repay the victim for the misdeed committed. In phase one of the…