This book is a collection of case studies by 27 educational and industrial leaders describing the implementation of specific Total Quality Management techniques which have demonstrated their value. Essays and their authors are as follows: "Process Improvements Using Team Environments" (Scot M. Faulkner); "Team Effectiveness" (Robert S. Winter);…

Written for community college presidents and others interested in community college leadership, this book provides a practical guide to the presidency based upon the author's extensive experience as a college president. The book is divided into four sections, each addressing a separate issue related to college presidency. The first section, "The…

Organizational innovation is a difficult process. Most innovations fail. If an innovation fails there is a high probability the organization will be fractured. It is easy to break apart an organization. It is much more difficult to build it back up. This is a case study of an innovation in a branch of a large private English language school in…

This summary outlines the key findings from a national evaluation of the first-year trials of the New Relationship with Schools (NRwS) carried out by a team at the National Foundation for Educational Research (NFER). The trials took place in the period September 2004 to July 2005 and involved 93 schools in eight local educational authorities…

The National Remodelling Team (NRT) was established in April 2003 by the Department for Education and Skills (DfES) and hosted within the National College for School Leadership (NCSL). The role of the NRT was to work with local education authorities (LEAs) to support schools in the implementation of the changes to teachers' contracts introduced by…