Innovation occupies a pivotal place in our understanding of knowledge-based economies, and this is raising questions about sources of innovation, how it originates, and the role played by employees, work practices and learning. This paper explores these issues through case study research into a new approach to providing healthcare for homeless…

Implementing change effectively is critically significant given the changing organisational environment and high failure rate of change implementation. Training and development practices enable employee skill development facilitating effective change implementation. However, there is lack of studies describing role played by these practices in…

Distributed leadership for learning and teaching is an approach in which collaborative working is undertaken between individuals who trust and respect each other's contribution. During the past 10 years, the idea of distributed leadership has emerged through the theory and practice within organizations. The specific problem this study addressed is…

This case study research examined employee job satisfaction best practices at three community college receiving recognition through the Chronicle of Higher Education Great College to Work For designation. The leadership and human resource practices at these institutions were explored through employee interviews, collection of documents, and…

Organizations invest billions annually in the form of Tuition Assistance Programs (TAP) with little knowledge as to the reasons why employees choose to participate. The purpose of this multiple exploratory case study was to explore the perceptions of employees with access to a TAP of at least $5,250 per year. Interviews were conducted with 17…

Change initiatives in higher education are frequently guided by an institutional change management program which provides employees with a framework and set of skills to better understand problems and facilitate change at the organisational level. In this paper, we explore employee perceptions of Six Sigma as a tool for facilitating change at one…

Purpose: This paper aims to develop a better understanding of intergenerational knowledge transfer (IKT) practices by adopting a context-related and comparative perspective. Design/methodology/approach: A qualitative case study design involving 83 interviews and non-participative observation in German and Quebec organizations has been chosen.…

Numerous studies have identified a positive correlation between employee engagement and overall organizational performance. However, research on employee engagement specifically within higher education is limited, and even less attention has been focused on engagement within the context of Christian higher education. An exploratory comparative…

This case study examined the extent to which expected Gen Y traits surfaced in a well-managed U.S. company. The results indicate that certain Gen Y traits typically regarded as undesirable in the workplace are especially persistent, even in an optimal organizational setting, but others are not. The findings also reveal both expected and unexpected…

The purpose of this qualitative exploratory case study was to identify components of an exemplary leadership development program that might serve as a framework for training leaders for banking organizations in Nigeria. We recruited 30 managers, supervisors, and officers with at least 10 years of banking experience to explore leadership…

Background: A dimension of the culture in group homes is staff regard for residents. In underperforming group homes, staff regard residents as being not "like us" (Bigby, Knox, Beadle-Brown, Clement & Mansell, 2012). We hypothesized the opposite pole of this dimension, in higher performing group homes, would be that staff regard…

This paper provides a deep dive case study of the California Mini-Corps Program within the context of an Hispanic Serving Institution.

This qualitative exploration in the form of multiple case studies interviewed a group of seven social workers from the St. Louis Metropolitan area to gain their perception as school social workers concerning their roles in public schools. The literature on school social workers indicated that school social workers brought unique knowledge and…

The purpose of this study was to gain an understanding of high school principal, special education teacher, and key school personnel perceptions of the process that leads to disciplining students with disabilities. Case Study methodology was used to ascertain the perceptions of eleven participants employed at a Mid-Western high school,…

In U.S. school districts, African American special-education students are disciplined more heavily than other students. This case study examined how a suburban high school district in Southern California addressed disproportionality and significant disproportionality in the discipline of African American students with disabilities. The study…