MDRC is working with the California Community Colleges Chancellor's Office to study the state's efforts to improve college outcomes for Latinos--in particular, the approaches being taken at two-year and four-year colleges that qualify as Hispanic-Serving Institutions. This brief covers the first step in that project: a daylong conversation among…

This article argues that metropolitan universities are well suited to respond to workforce development and maintenance needs, and ways in which institutions can gather the information needed to target their response are examined. A Northern Illinois University study is offered as an example of such an effort. The role of metropolitan universities…

The public service role of universities and components of a knowledge transfer model are considered, and two case histories of university response to public client systems are presented. In addition, the community services office is described as one strategy for a university desiring to improve its public service role. It is suggested that the…