Adult English as a second language (ESL) educators have struggled to move beyond skills-based instruction to implement more student-centered, contextualized pedagogy that prepares students to become active citizens and to solve real-world problems, even as the growing number of immigrants make adult education increasingly important for determining…

Role play activities provide opportunities for learners to adopt unfamiliar roles, engage in interactions with others, and get involved in realistic tasks. They are often recommended to foster the development of soft skills and a wider perspective of the world. Such activities are widely used as an online teaching approach, with examples ranging…

This document presents a group learning activity that is designed to teach individuals how to use the case study technique to determine a community's need for a community education program. The document begins with an introduction to the case study method and a list consisting of suggested tasks to complete when analyzing case studies and…

This updated and expanded edition provides a number of new concepts and techniques that should prove valuable to the trainer who is interested in involving his/her learners experientially. It primarily cover methods that relate to the delivery of the training. The book's organization reflects group-in-action bias--the more participative,…

This book, which is intended as a comprehensive practical reference source for training professionals, consultants, and managers, examines emerging trends in training and explains how to get training results in the workplace by using various educational strategies and advanced training methods. The following are among the topics discussed:…

This module on effective use of instructional techniques is the second of 11 modules in the set, Introduction to Teaching Adults. Designed to meet the learning needs of part-time continuing education instructors, these modules can be used as resource materials for local workshops or study-discussion groups, as self-instruction (each module takes…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

Increasingly, adult educators are using narrative and stories for many reasons, including their deep appeal, satisfaction, and cultural transcendence. As a fundamental structure of human meaning making narrative is a valuable classroom tool in that it can enable students to understand life events, personal actions, and solidify identity formation.…