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Phoenix: Quantum Quality at Maricopa: TQM on Campus, Case Study Number Two.

Peer reviewed

Assar, Kathleen E. – Change, 1993

Implementation of the Total Quality Management approach in the Maricopa County Community College District (Arizona), a large 10-campus system, is described. The program's current early stages are reported noting the serious administrative commitment and thorough training, seen as key factors in potential success. (MSE)

Descriptors: Case Studies, College Administration, Community Colleges, Educational Quality