Diversity, equity, and inclusion are laudable objectives, but how do we move beyond a proclamation of value to the gritty work of critique, openness, and action? One practice in institutional improvement is to focus on what can be counted, but cultural changes are more difficult to see. Finding ways to observe and measure what is inherently…

This chapter is a case study of one institution's effort to institutionalize a process through which student development is promoted through active engagement with the community.

This article focuses on the elaboration of institutional research practice, which is an important element of any research university. The study addresses three questions. First, how did institutional research arise, and what is its raison d'etre in a research university? Second, how can institutional research contribute to the improvement of the…

Recent changes in European higher education have accompanied a strong desire and need by national ministries to have comparable data across institutions and a growing recognition from campus leaders that effective planning and decision-making requires reliable institutional data and analyses. This has induced changes and restructuring of duties…

The framework for understanding the management difference is neatly captured by the "red ocean" and "blue ocean" strategies described by W. Chan Kim and Renee Mauborgne in "Blue Ocean Strategy" (Kim & Mauborgne, 2004). In the original, the terms refer to alternative market strategies. Red ocean means competition in a market defined by a zero sum…

The scope of institutional research (IR) undertaken in Australasian universities is progressively expanding. A traditional focus on student life cycle elements such as enrolment, retention and satisfaction has been complemented for some years now by other areas of focus including research performance and community engagement. More recently,…

The universities in Europe are finding themselves in a turbulent environment. They are exposed to global and European developments. This article links changes in the structure, culture, and policy of universities to these developments and changes in the broader-than-national environment. The central question is, in short: what is globalisation…

The concept of culture as applied to schools is difficult to define and even harder to operationalize in research terms. This article focuses on sixth formers' perceptions on school culture and seeks to develop a model that will enable researchers to move away from the semantics of organizational culture and to explore more easily the concept of…

This paper discusses the results of a case study exploring perceptions of selected administrators and instructors at a Ukrainian state institution regarding the effectiveness of the Bologna Process at their institution. Data were collected from focus group interviews with five volunteer instructors involved in the implementation process. The…

Purpose: The purpose of this paper is to describe the experiences of RCE Hamburg, one of the latest Regional Centres of Excellence (RCE) to be created. It outlines the activities performed by the RCE and describes its relationships with the various stakeholders. Design/methodology/approach: A description of the region where the RCE is located is…

Faced with growing pressure to demonstrate student success and achieve financial stability, community colleges have increasingly turned to enrollment management. Using Bronx Community College as an example, this chapter examines the role institutional research can play in the enrollment management process.

This article begins with an introduction to the context and general situation of transnational higher education (TNHE) in Asia, especially in East and Southeast Asia. It then examines development of TNHE in some selected Asian countries from different perspectives and provides a detailed description of TNHE in China. The article concludes by…

Four different higher education case studies are offered as contexts for exploring the implications of the draft code of ethics prepared by the Committee on Standards and Ethics of the Association for Institutional Research and of the strategies for ethical decision making. (MSE)

By identifying and weighing the effects of an act on each constituency, a matrix based on John Stuart Mill's theories of utilitarianism illuminates and helps resolve complex ethical dilemmas. Application of the approach is illustrated with a simulated case study concerning the issue of reputation in a small private college. (Author/MSE)

Analysis of the first cycle of academic program review at the College of St. Catherine (Minnesota) discusses recommendations resulting from reviews, insights about faculty and committee perceptions, and new directions for the second cycle. It is noted that the second cycle will focus more on program activities and output than on traditional input…