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Law, Kimberli Marie – ProQuest LLC, 2013
The purpose of this study was to remedy the paucity of knowledge about higher education's conflict resolution practice of online dispute resolution by providing an in-depth description of mediator and instructor online practices. Telephone interviews were used as the primary data collection method. Eleven interview questions were relied upon to…
Descriptors: Best Practices, Conflict Resolution, Computer Mediated Communication, Higher Education
Intrator, Sam M.; Siegel, Donald – Penn GSE Perspectives on Urban Education, 2010
Project Coach is an after school program developed and directed by the authors. The program, which is set in a high-need urban community in Springfield, Massachusetts, teaches high school and middle school students to be sport coaches and then to run youth sport leagues for elementary-aged youth in underserved neighborhoods in their own community.…
Descriptors: Youth Programs, Outreach Programs, After School Programs, Service Learning