The role of workplace literacy and numeracy education in the introduction of new workplace practices was examined in a case study of a local council in New South Wales, Australia. Two researchers worked over a 6-week period to interview the manager, 2 team leaders, and 15 team members involved in the introduction of competitive maintenance and…

The impact of poor literacy and numeracy skills on employment and unemployment in Australia and elsewhere was examined through two case studies and a literature review. The first case study examined the role of literacy provision in helping 27 unemployed jobseekers find employment. The second focused on literacy and teamwork in the activities of…