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Baker, Linda – Technical Communication: Journal of the Society for Technical Communication, 1996
Describes aspects of Linda Flower's work used by the author in devising writing technical assistance for teams writing technical reports in the United States General Accounting Office. Discusses three brief case studies describing the relationship between the work program structure (a major barrier to audience-based writing) and the writing…
Descriptors: Audience Awareness, Case Studies, Higher Education, Process Approach (Writing)