Problem-solving competence is an important requirement in back offices across different industries. Thus, the assessment of problem-solving competence has become an important issue in learning and instruction in vocational and professional contexts. We developed a computer-based low-stakes assessment of problem-solving competence in the domain of…

Designed to help teachers provide students with various word processing skills, this teacher's guide contains nine units of instruction. The units address various skills that are prerequisite for entry-level word processing positions, including concepts and theories of word processing, language usage, mathematics, machine transcription and…

Developed through synthesis and review of existing task analysis literature, this guide lists tasks expected to be performed by workers in four business and office occupations and presents information for incorporating these tasks into secondary and postsecondary competency based educational programs. Task listings are presented for the following…

This survey was conducted by the Vocational Programs Unit of the State Department of Education and the State Steering Committee for Business and Office Education in Wyoming to facilitate the determination of business and office education state standards. The survey was mailed to 208 businesses in the state asking for responses to the degree of…

This Technical Committee Report prepared by industry representatives in Idaho lists the skills currently necessary for an employee in that state to obtain a job as a business systems specialist, retain a job once hired, and advance in that occupational field. (Task lists are grouped according to duty areas generally used in industry settings, and…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test human relations competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate the…

This teacher's guide is designed to accompany the "Student Material for the Competency Based Education Curriculum for Word Processing" (see note). It consists of four sections. An explanation of the validated basis and uses of the curriculum is provided in section 1. The second section contains a list of the 118 tasks (distributed among…

This document is a guide to aid teachers in incorporating the use of calculators in the high school Recordkeeping I Curriculum. The guide contains 10 learning modules. Each module consists of an introductory explanation, student performance objectives, content of the module, and teaching suggestions for using calculators in each application of…

This document is a guide to aid teachers in incorporating the use of calculators in the high school Recordkeeping II curriculum. The guide contains nine learning modules. Each module consists of an introductory explanation, student performance objectives, content of the module, and teaching suggestions for using calculators in each application of…

Developed through a modified DACUM (Developing a Curriculum) process involving business, industry, labor, and community agency representatives in Ohio, this document is a comprehensive and verified employer competency profile for accounting occupations. The list contains units (with and without subunits), competencies, and competency builders that…

Developed through a modified DACUM (Developing a Curriculum) process involving business, industry, labor, and community agency representatives in Ohio, this document is a comprehensive and verified employer competency profile for administrative and secretarial occupations. The list contains units (with and without subunits), competencies, and…

A project was undertaken to develop a continuous, competency-based line of vocational training in business and office education programs at the secondary and postsecondary levels that would prepare students for entry-level employment in business and office occupations. To accomplish this goal representatives from 15 South Carolina high schools--2…

In an effort to provide consistency in office practice/procedures course titles and content, a study was conducted in Wyoming that found that at least 40 Wyoming high schools (55 percent) offer office practice, office procedures, or a similar class. Wyoming junior/community colleges provided information showing that four junior/community colleges…

This curriculum guide describes the accounting curriculum in the following three areas: accounting clerk, bookkeeper, and nondegreed accountant. The competencies and tasks complement the Arizona validated listing in these areas. The guide lists 24 competencies for nondegreed accountants, 10 competencies for accounting clerks, and 11 competencies…

This introductory word processing, competency-based education curriculum consists of seven learning modules. These are (1) introduction to word processing (with sections on the definition of word processing, the word processing cycle, parts of the word processing system, word processing vocabulary, and positions available in word processing); (2)…