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Paunescu, Carmen; Fok, Wing – Online Submission, 2005
The paper discusses a model of quality management system for higher education. One of the main objectives of this paper is to highlight the challenges facing the school during implementation of the ISO 9001 standard and the benefits of successfully implementing such a quality system can bring to higher education. Based on the experience of a…
Descriptors: Foreign Countries, Higher Education, Management Systems, Educational Quality