Courses: Business Communication, Intercultural Communication. Objectives: Students will demonstrate understanding of some of the effects of culture on business communication. Students will explore cultural diversity in customer-seller relationships.

Because social media skills are increasingly viewed as essential for professionals, social media is incorporated frequently in business communication courses. When students are asked to consider professional uses of social media, however, they are often unwilling to critically engage these technologies. This article continues discussions of…

Beginning in the 1970s, education has responded to the rise of neoliberalism across macro-, meso-, and micro-level contexts through shifts in practice and structure. Meanwhile, language learning is often promoted as an instrument in job attainment and transnational business communication. For example, in language education, courses in language for…

In this article, we show that "photovoice" and "photo-elicitation" are user-friendly, versatile techniques uniquely beneficial in International Business programs where English-mediated instruction is the norm. These techniques engage young adult students deeply in subject material as well as create the opportunity for students…

This paper explores a causal model, using Structural Equation Modelling (SEM), in order to understand how the perceived effectiveness of the 'flipped classroom' and students' satisfaction with this technique can be affected by students' engagement in the 'flipped classroom' activities as well as the complexity and task orientation of such…

The ability to write clearly and correctly is essential for students both in college and as they enter the workforce. One challenge we find in coaching student writing is that students shy away from engaging fully with writing as a process, especially with revising their drafts. It is important across Business courses, not just in Business…

Nowadays, social media are dominating the life of people. Facebook has become noticeably widespread among the youth, and students in particular. Research has indicated that Facebook could be an effective platform for language learning. This study, therefore, comes to explore the effects of Facebook-assisted teaching on learning English for…

This article explores pedagogical frameworks closely associated with d/Deaf and hard-of-hearing persons from the perspective of a disabled instructor to increase student awareness of the needs of diverse audiences they will encounter in the workforce. The author argues that students and instructors can use captioning theory to strategize one of…

The concepts of 'graduateness' and graduate attributes became contested terrain before COVID-19 destabilised even the most assured of shared learning constructions. Indeed, for those of us immersed in the delivery of work-based learning (WBL), this has long been the case. Promotion of reductive notions of 'skills' acquisition to comply neatly with…

This article addresses the importance of teaching transformative usability and accessibility concepts through the lens of disability studies in general business and professional communication courses. It argues that when students learn to analyze audiences, include diverse users, and foresee accessibility "before" the final draft because…

The purpose of the study is to compare undergraduates' preference for, and academic performance on, class material and assessment presented online vs. in traditional classrooms. This study examined these issues in the context of hospitality and tourism majors at Midwestern USA universities as compared to similar students attending universities in…

This article, the first of a two-part series, presents teaching 10 innovations from the 2015 Association for Business Communication's 80th annual conference. The creative new assignments offered here include building listening skills by journaling, oral interpretation, positive message framing, storytelling, delivering bad news, persuasive…

Our paper positions telecollaboration in the business context, in which culturally, geographically, temporally, and functionally dispersed teams -- so-called Global Virtual Teams (GVTs) -- are increasingly being used to engage an organisation's creative and problem-solving capabilities. In this virtual workplace, team members must complete tasks…

This article, the second in a two-part series, catalogs teaching innovations presented at the 2013 Association for Business Communication Annual Convention, New Orleans. They were presented during the My Favorite Assignment session. The 11 Favorite Assignments featured here offer the reader a variety of learning experiences, including…

This article, the first of a two-part series, catalogs teaching innovations from the 2014 Association for Business Communication Annual Conference. These 12 assignments debuted during two "My Favorite Assignment" sessions. Learning experiences included job-seeking skills--résumé writing, writing job applications, sharpening interview…