ERIC Number: EJ1393114
Record Type: Journal
Publication Date: 2023-Oct
Pages: 28
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1052-5629
EISSN: EISSN-1552-6658
Available Date: N/A
A Critique of Transmission Communication Models in Introductory Management and Organizational Behavior Textbooks
Getchell, Kristen; Dubinsky, James; Lentz, Paula
Journal of Management Education, v47 n5 p477-504 Oct 2023
Shannon and Weaver's communication process model is a dominant model used to understand communication between a sender and receiver. The model is used to explain communication in management and organizational behavior textbooks. Despite its proliferation, few studies have examined this model's role in introductory management and organization behavior texts or critiqued its use in foundational business courses. This paper investigates the role that transmission models such as Shannon and Weaver's play in communication textbooks and argues that this model, and the way it is used, can be limiting for students when they are trying to understand the dynamic nature of communication in organizations. The authors call for more critical reflection on teaching communication to management students.
Descriptors: Business Administration Education, Textbooks, Models, Textbook Content, Business Communication, Content Analysis, Introductory Courses
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Publication Type: Journal Articles; Information Analyses; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A