Descriptor
| Action Research | 1 |
| Attitudes | 1 |
| Business Communication | 1 |
| Communication Research | 1 |
| Organizational Communication | 1 |
| Pilot Projects | 1 |
| Technological Advancement | 1 |
| User Satisfaction… | 1 |
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| Journal of Business… | 1 |
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| Journal Articles | 1 |
| Reports - Research | 1 |
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Peer reviewedBeswick, Raymond W.; Reinsch, N. L., Jr. – Journal of Business Communication, 1987
Finds that user responses to a pilot test of a voice mail system were generally favorable and that training and usage aids were effective. Recommends the continuation of voice mail and identifies improved "intershift" communication as an important advantage. (JD)
Descriptors: Action Research, Attitudes, Business Communication, Communication Research
