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Direct linkSmith, Alan D. – International Journal of Adult Vocational Education and Technology, 2019
Customer relationship management (CRM) is a core business strategy for most organizations. In today's global economy, it is essential for organizations to find ways of increasing their productivity. This article discusses the operations management's decision of customer relationships management. It is vital for a business to motivate its employees…
Descriptors: Business, Productivity, Employees, Interpersonal Relationship
Peer reviewedBirch, David – Internet Research, 1997
Technologies of payment rather than technologies of connection are the real trigger for the expansion of electronic commerce on the Internet. This article discusses "smart cards," highlighting Mondex, the electronic purse developed in the United Kingdom. Predicts that cash will be replaced by "e-cash," which is cheaper to make,…
Descriptors: Banking, Business, Financial Services, Foreign Countries
Peer reviewedBell, Hudson; Tang, Nelson K. H. – Internet Research, 1998
A user survey of 60 company Web sites (electronic commerce, entertainment and leisure, financial and banking services, information services, retailing and travel, and tourism) determined that 30% had facilities for conducting online transactions and only 7% charged for site access. Overall, Web sites were rated high in ease of access, content, and…
Descriptors: Banking, Business, Computer Mediated Communication, Financial Services
Fraser, Donald R. – 1984
It is the premise of this booklet, one of a series intended to apply economic principles to major social and political issues of the day, that a revolution in the banking and financial services industry is altering not only the fundamental nature of the services offered but the character of the organizations themselves. The purpose of the essay is…
Descriptors: Banking, Business, Capitalism, Controversial Issues (Course Content)
Peer reviewedSoh, Christina; Mah, Quee Yong; Gan, Fong Jek; Chew, Daniel; Reid, Edna – Internet Research, 1997
A survey of Singapore-based firms in computer/information technology, hospitality, manufacturing, retail, travel, publishing, and banking/finance that use the Internet for business found that most of the respondents use the Internet for marketing and advertising, customer service and support, information gathering, and, to a lesser degree,…
Descriptors: Advertising, Banking, Business, Computer Security
Columbus Public Schools, OH.
This activity and resource guide is intended to assist teachers in developing course content and effective teaching methods in business education. (General Business for Economic Understanding," 11th edition, is the adopted textbook for this guide.) The guide is organized into twelve major units and is designed so that each unit builds upon the…
Descriptors: Banking, Business, Business Education, Career Planning
