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Field, Clark G. – Journal of Intergroup Relations, 1992
Mediation can be an efficient and appropriate process for resolving civil rights complaints. A survey of 36 human relations and civil rights offices in 10 states confirms that mediation is too seldom used, although there is interest in mediation practices. Problem areas in mediation are discussed. (SLD)
Descriptors: Arbitration, Civil Rights, Conflict Resolution, Court Litigation