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Orze, Joseph J. – AGB Reports, 1979
A primary rule for implementing the collective bargaining grievance process in higher education is to settle early and at the lowest possible level. To achieve this or to prevent grievances, clear contract language, a contract administrator, and a "two-one-one" grievance structure should be adopted. (Author/JMD)
Descriptors: Administrator Role, Arbitration, Collective Bargaining, Contracts