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Resnick, Sheilagh M.; Griffiths, Mark D. – International Journal of Mental Health and Addiction, 2010
The objective of the study was to qualitatively evaluate the managerial and organisational issues associated with service quality in a privately funded alcohol treatment centre in the UK. Two different groups of participants at a private treatment clinic were interviewed. The first group comprised 25 of its patients. The second group comprised 15…
Descriptors: Patients, Measurement, Clinics, Evaluation Methods