Dr. Jacobson's analysis of "hard to serve" is well founded, especially from an academic and theoretical perspective, yet the author is left wanting. Is the solution to merely change the language, the terminology of the legislation, or the terminology used by policy makers as well as practitioners? Are these adults hard to serve or ill…

Since it was signed into law, the Workforce Investment and Opportunity Act (WIOA) has been the subject of continuing scrutiny. One commonly shared concern is that the evaluation metrics of the Act (e.g., employment, salary, etc.) may incentivize programs to work with learners who will more readily meet expected outcomes (Pickard, 2016). Others…

"I am shortlisting a candidate with GCSE in English and another with Level 2 in Literacy; does it mean they have the same skill at the same level? Also what is Key Skills in Communication? I am confused!" There are many different qualifications available in the lifelong learning sector and it is not always easy to see how they relate to…

Purpose: The purpose of this document is to provide an annotated bibliography on best practices for late entry learners into college academic upgrading programs. It is intended for practitioners, administrators, and researchers and others with an interest in this field. Method: This annotated bibliography synthesizes sources related to late entry…

Evaluative information is provided on 18 completed workplace literacy classes conducted in the Seattle-King County, Washington, area for 218 limited English proficient workers. The programs were operated by the Employment Opportunities Center and the Refugee Service Federation. Participants were members of the following ethnic groups: Vietnamese,…

The Adult Learner Competencies Project included literature research and consultation with adult education practitioners in Pennsylvania to establish learner competencies that could be used by all adult basic and literacy education (ABLE) providers in the state. During the project, existing and emerging lists of adult learner competencies were…

This workbook is a guide for work teams focused on one part of the hiring process--interviewing potential employees. The following sections are included: (1) an overview--what can be learned from interviews; (2) constructing effective interviews--identifying the skills and qualities needed; developing appropriate questions; and gathering useful…

This document contains the 1998 Florida adult education program courses standards (curriculum frameworks and student performance standards) for major adult and literacy programs, as well as programs for workplace readiness skills, and special programs for the diverse population served in this area. Each program courses standard is composed of two…

This workshop manual is intended for groups in the workplace. It leads the group step-by-step through problem-solving techniques based on both critical and creative thinking approaches to describe, analyze, plan, and act on a realistic shared understanding of the real problem and workable solutions. It begins with a problem-solving curriculum…

This report describes the JobLink workplace literacy program conducted for employees of nine companies in Costa Mesa, California. The introduction provides background and describes the problem: one-third of the 2,870 workers had inadequate language and literacy skills. The next six chapters describe the problem, solutions, tasks, challenges, and…

Explores definitions of adult literacy. The shift toward a more learner-centered education makes literacy meaningful to teachers and learners mutually and can be achieved through joint planning of instruction so that students share responsibility for determining what is needed. New definitions of literacy bring new insights. (SLD)

This paper is a description of a union-sponsored workplace literacy program conducted in a large metropolitan hospital. The section following the introduction presents the research methodology, including data collection and data analysis procedures. The section entitled "The Making of a Workplace Literacy Program" looks at the planning stages of…

This document consists of 11 issues of a workplace and job-skills information newsletter specifically designed for adult education program practitioners and their students. The issues are preceded by a final report on the project. The purposes of the newsletter were to disseminate "hands-on" career and job development information of…

This technical assistance paper is designed to help local adult education administrators and teachers in Florida as they implement changes in the Adult English for Speakers of Other Languages (ESOL) Program Curriculum Framework, which provides the state with a minimum set of standards to be used by all facilities delivering ESOL citizenship…

This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses making suggestions, encourages and prepares workers to share…