This booklet provides guidelines for setting up workplace programs to strengthen employee basic skills. It is intended to help employers who are contemplating the establishment of basic skills training programs and those with programs already in place who seek to improve their current designs. Part I addresses the basic skills problem in the…

An ethnographic study of five clerk-typists and five applications clerks in a large federal agency included observations, interviews, and a 3-week job literacy program. Both in their performance on job tasks and in the tests and exercises in the literacy program, the clerks demonstrated a number of strategies by which they quickly locate…

A study evaluated the effectiveness of the Templates for Literacy manual, which is designed to help the adult beginning reader integrate computer and literacy learning. The manual contains guidelines and strategies for incorporating word processing, spreadsheet, database, and graphics software into literacy curricula. The draft manual was…