Economic and demographic changes are dramatically increasing the need for adult education, basic literacy, and English-as-a-Second Language (ESL) programs. Millions of Illinois residents lack the level of literacy skills needed to obtain good jobs, perform well on the job, and function well in an increasingly complex society. Addressing the scope…

This book presents 22 personal narratives in which library directors, program administrators, teachers, tutors, librarians, and adult learners explain firsthand how literacy programs at libraries across the United States have changed people's lives. The following narratives are included: "Gloria's Story: 'She Wanted Me to Be Somebody'";…