The college-going rates of rural students lag behind those of more urban students, a gap likely due, in part, to rural students' lower educational aspirations. These lower aspirations appear to be tied to the dilemma that higher education presents for many rural students: whether to remain in their rural home, working in traditional trades and…

Many organizations use formal appraisals to measure employee performance. Augustana College's Office of Admissions introduced an appraisal process in 2006. Subsequently, staff expressed a number of concerns, ranging from confusion about the process to its link to compensation. Action research proved essential for understanding the problems; it…

Few professional processes are more personally intrusive than the college application. It demands information about your family, your finances, your interests, and your desires. For lesbian, gay, bisexual, and transgender (LGBT) applicants in their teenage years who may not be comfortable with their sexuality, admission officers need be sensitive…

At selective colleges and universities across the United States, admissions officers decide the fate of students seeking higher education. Historically, those decisions have been based on standardized test scores and high school academic performance. But that did not always yield the most diverse student body, so other attributes have been and…

On-campus admissions events are the secret weapon that colleges and universities use to convince students to apply and enroll. On-campus events vary depending on the size, location, and type of institution; they include campus visitations, open houses, preview days, scholarship events, admitted student events, and summer yield events. These events…

The purpose of this single, intrinsic, evaluative case study was to examine the problem of nontraditional transfer student completion at a private, religious-based, doctoral degree-granting, moderate research university in North Carolina. The following research questions guided the study: (a) How do institutional policies, procedures, and…

This paper applies an original framework to disentangle the concept of meritocracy, and the relationship between meritocracy and fairness, in elite university admissions. In Britain, elite universities are regularly criticised for being unmeritocratic and by implication unfair, but stakeholders often lack a shared understanding of meritocracy and…

The handyman has a tool for everything, but the admissions dean is not so lucky: He must make do with just a few. Every year, presidents and professors expect freshmen who are curious, determined, and hungry for challenges. The traditional metrics of merit, however, can't reveal such qualities. Standardized-test scores may or may not predict a…

As members of enrollment management units look ahead to the next few years, they anticipate many institution-wide challenges: (1) implementation of a new student information system; (2) major upgrade of an existing system; and (3) re-configuring an existing system to reflect changes in academic policies or to accommodate new federal or state…

Successful administration of remote programs and services requires that information technology (IT) professionals and university administrators address two critical identity management factors: (1) linking the institutional electronic record representing an individual with the "real" person; and (2) establishing a mechanism/protocol…

This AACRAO "60 Second Survey" asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. There were 1,389 unique institutional responses that represented 21 countries, commonwealths or territories, all 50 states plus the District of Columbia, Puerto Rico, Guam and 9 Canadian…

Academics are all used to the idea that they have special ethical obligations. They may also, as administrators, recognize special administrative ethical obligations. But they do not like to think of themselves as businessmen, concerned with selling, and few of them indeed have thought directly and hard about the ethical constraints on marketing…

When addressing the best ways to utilize high school visits, education professionals must remember that while student academic preparation, family support and financial aid improve student access to postsecondary education, the adult tutelage provided to students, regarding the requirements for postsecondary success and the process of securing…

In his sixteen years in college admissions, the author has evolved in his work, role, and mission. He began as an eager recruiter, excited to help high school students get into college; now he is a seasoned director committed to college access. As he reflects on his career, a five-stage progression merges: "learn," "execute," "lead," "contribute,"…

There are increasing numbers of non-native English speaking applicants to Canadian universities (AUCC 2008a, 2010), which are committed to promoting linguistic and cultural diversity (AUCC 2008b). One result of this trend is that university admissions officers, as gatekeepers, are faced with a growing and potentially confusing array of language…