In 1988, in preparation for its 10-year reaccreditation, Howard Community College (HCC), in Maryland, undertook a comprehensive examination of its long-range planning process and formulated a number of strategic priorities. As part of HCC's customer service priority, two survey instruments, Quality Evaluation of Service Trends (QUEST) and the…

A "confidential employee" is defined by California law as "any employee who, in the regular course of his duties, has access to or possesses information relating to his employer's employer-employee relations." Under the auspices of the Association of California Community College Administrators, a four-part study of confidential…

In compliance with the 1990 Americans with Disabilities Act (ADA) and as part of an effort to evaluate staff development and disability education efforts, the colleges in California's San Diego Community College District undertook focus group evaluations of key campus constituents in fall 1996. At the district's Miramar College, focus groups were…

Provides tips for improving staff communication in early-childhood centers. Suggests directors use a bulletin board that invites notes from employees; make sure that the center's newsletter invites input and letters to the editor; have an open-door policy or a visitors' time; and most importantly, focus on listening to what staff has to say. (AA)

This study examines eight exemplary pre- and in-service principal development programs. The programs were chosen both because they provide evidence of strong outcomes in preparing school leaders and because, in combination, they represent a variety of approaches with respect to their designs, policy contexts, and the nature of partnerships between…

The contents of H.R. 15643 and the transcript of hearings held on it are presented. The bill proposes consolidation of Federal City College, the Washington Technical Institute, and the District of Columbia Teachers College into a single land-grant university. Witnesses include faculty members, administrators, and trustees of the three original…

In September 1992, the Research and Planning Division of Pima Community College (PCC), in Arizona, conducted surveys of administrators, faculty, and classified staff to evaluate three offices in the division: Institutional Research; Computer Services; and Planning. Usable responses were received from 23 administrators, 32 faculty, and 46 staff,…

Compiled in response to California legislation excluding confidential employees (staff whose jobs involve access to information regarding employer-employee relations) from collective bargaining units and authorizing districts to expand their management teams to include confidential employees, this handbook defines the role of the confidential…

This document reports the results of an evaluation of the initial year of the modified 45-15 year-round program. The assessment attempted to estimate the acceptance of the plan by parents, pupils, and school staffs; describe the adjustments necessitated by the new school calendar; compare the programs of the year-round schools with those of…

The perceptions of human resource (HR) managers and information technology (IT) professionals regarding the influence of industry-sponsored credentials (ISCs) on recruitment, training, career development, and selected organizational outcomes were examined. Data were collected from 33 (66%) of 50 HR executives surveyed and from a Web-based survey…

This paper discusses a study to determine attitudes among women in the field of social work regarding opportunities for professional advancement. Specifically, the study investigated whether female social workers noticed differences in opportunity among males and females to be recruited to management positions and to hold management positions once…

As part of a comprehensive community impact/needs assessment, Patrick Henry Community College (PHCC) conducted surveys of faculty, classified staff, and administrators. Questionnaires solicited information on respondent characteristics, PHCC's mission and goals, the purpose of postsecondary education, the adequacy of PHCC's services and programs,…

In an attempt to discover management attitudes toward productivity, including management's views about worker attitudes and their motivation, managerial practices and organization, and possible changes to effect improvements in productivity, the United States Chamber of Commerce surveyed a sample of 1,870 top business executives across the country…

This document contains three papers on organizational values. "Understanding the Work Beliefs of Nonprofit Executives through Organizational Stories" (Ava S. Wilensky, Carol D. Hansen) reports on a study during which qualitative interviews featuring a story component established that nonprofit executives constitute a diffuse managerial…

Investigates the relationship between organizational climate and job satisfaction as reported by community college presidents. States that if boards of trustees and other college personnel wish to increase job satisfaction for their presidents, there must be open lines of communication, and board members must respond to the needs of the…