In January 1995, Patrick Henry Community College (PHCC), in Virginia, surveyed faculty and staff regarding their perceptions related to job satisfaction, organizational communication, management, and work environment. Questionnaires were sent to 128 full-time faculty, administrative faculty, classified staff, and part-time employees with 30 hours…

Describes a project by the North Carolina Community College System to use a market approach to identify concerns of System personnel regarding distance-learning technology. Describes concerns related to access, training, adequate communication, leadership, innovation, implementation, and full-time equivalency. Suggests that the project can provide…

This study was designed to develop instruments to measure employee burnout. The Matthews Burnout Scale for Employees is a 50-item self-report measure. The Matthews Burnout Scale for Supervisors is a 50-item scale for use in evaluating employee burnout. Content-based items were tested for construct validity with a group of employees, and their…

Researchers looked at participation in decision-making as perceived by 2,056 teachers, principals, central office personnel, and superintendents in Tennessee. They also looked at both satisfaction in relation to six decision categories and attitudes toward unionization. Teachers' self-perceptions of participation in policy decision-making…

This 47-item questionnaire is designed to measure the examinee's satisfaction or dissatisfaction with various situations occurring in desegregated schools. Administration instructions and a breakdown of the questionnaire into categories and items is included. No field testing has been done. (See also TM 000 940 for a description of the study and…

A study was conducted at St. Petersburg Junior College (Florida) to determine the level of congruency of current perceptions and future expectations regarding organizational climate, of faculty, professional career personnel, and upper-level supervisors. Also surveyed were first-level supervisors' beliefs of their subordinates' perceptions of…

Technology offers colleges and universities opportunities to introduce administrative changes for increased productivity, improved service, and cost containment. Communication and education strategies that can help reduce resistance to positive change are illustrated in a simple slide presentation given by the registrar's office at the University…

Between April and June, goals for South Oklahoma City Junior College (SOCJC) are developed using a systematic structure for soliciting, organizing, and prioritizing concerns and for developing these concerns into goal statements. First, the problems and concerns of various groups, including students, administrators, managers, faculty, staff,…

In 1989, a survey was conducted at Catonsville Community College to establish a consensus about the underlying philosophy governing the college's grading policy. The survey respondents included 167 full-time or adjunct faculty members, 15 student personnel professionals, 8 administrators, and 6 library, media, or telecommunications professionals.…

This report presents the findings of the Staff Institutional Survey distributed to Hawaii's Kapi'olani Community College (KCC) staff in February 1999. This survey requested biographical information and data related to the following six categories: Facilities and Equipment, Leadership and Support, Personnel Policies, Professional Development…

Presents results of survey questionnaires sent to 49 university libraries requesting information concerning work schedules for public service librarians and gives suggestions for dealing with extended hours and flexible schedules. (CWM)

Epistemological beliefs are fundamental assumptions about the nature of knowledge and learning. Research in university contexts has shown that they affect the ways and results of student learning. This article transfers the concept of epistemological beliefs on workplace learning. The basic assumption is that employees epistemological beliefs…

In an increasingly competitive business environment, organisations have sought to increase productivity and reduce costs. The consequences of this for many employees include increased workloads, longer working hours and greater time pressures which, the evidence suggests, are linked to stress, high rates of absence and turnover. At the same time…

This study was conducted to identify the perceived needs regarding implementation of inhouse training at Northern Arizona Long Distance Corporation (NALD). Specifically, the study was conducted to evaluate whether current and proposed training programs were consistent with company training goals from employer and employee perspectives, to make…

As part of an internal marketing effort, a study was conducted at Howard Community College (HCC) to determine employees' evaluation of key educational services provided by the college. All full-time faculty, administrators, and support staff were asked to evaluate 13 areas of service on a scale of 1 (poor) to 5 (excellent) and to identify HCC's…