Middle leaders were required to navigate the complexities of educational disruption and respond to internal and external demands throughout the pandemic. This shifting educational context necessitated a sensemaking process to better understand and act on the issues which gave rise to ambiguities in their school environment. This study investigated…

Purpose: This paper aims to examine the roles of quality managers at community colleges, their experiences balancing accountability and improvement and their insights into the future of quality assurance. Design/methodology/approach: This phenomenological, qualitative study used semi-structured interviews with eight community college quality…

This article provides advice from editors of alumni magazines on how to improve such periodicals: (1) get better writers; (2) improve content; (3) improve design quality; (4) multiply good ideas; (5) make the most of photographs; (6) achieve savings in design; (7) get a bigger budget; and (8) manage magazine staff. (MDM)

Analyzing the serious discipline problems existing in inner-city secondary schools plus teacher and administrator perceptions of it, the author tells educators that they cannot expect to alter the home/school socioeconomic clash which generates the problem, but they can create a positive learning climate which will raise student achievement. (SJL)