Provides several examples of drawbacks encountered when technological improvements are applied to the public access of library databases. Suggests that technological advances all carry some trade-off and that they should be employed cautiously. (NRP)

An important part of reference services is the quality of print and electronic resources; information needs and behaviors of humanists must be considered as tools are designed for the humanities. Reviews studies of the research habits of humanists; discusses work habits, library use, design of access and indexing systems, and electronic resources.…

Discusses the development of reference services in developing countries and describes some of the functions of libraries and information services. Topics discussed include meeting users' needs; criteria for the planning and organization of services; and technology, including electronic dictionaries, computerized community information files,…

Examines visions of libraries in 23 science fiction novels aimed at young adult readers. Aspects of librarianship explored include physical environment or building; reference and user services; networking and data transfer; librarians; electronic publishing and material format; and copyright, user fees, and freedom of access to information.…

Examines the effect of information technology on library school curriculum, the role of reference librarians in public libraries, reference services, and user access to information. Identifies four limitations that may affect the service given by reference librarians: subject knowledge, language, cultural literacy, and logical inference…

At Southeast Missouri State University, library handbooks have been developed in an effort to meet patron needs in an environment of reduced library staff. The first handbook, "Welcome to Kent Library," was developed to meet the needs of the revamped general education program, and was given free to first-year students in a required…

Beginning this annual report is a letter to the OCLC membership from OCLC President and Chief Executive Officer, K. Wayne Smith. Statistical data are then presented in tables and/or graphs for OCLC programs and the system's financial status for fiscal years 1990/91 and 1989/90; the growth of the OCLC Online Union Catalog from 1971-1991 in terms of…

Provides an interim report on a project whose goal is to provide subject access to the knowledge of mankind at least as well as the skilled reference librarian. Classification and concept formation are discussed in terms of four modules: diagnostics of information-seeking behavior, network interface, subject access, and graphic interface. (EM)

For the past two decades the central Information Retrieval Services of the Max Planck Society has been providing database searches for scientists in Max Planck Institutes and Research Groups throughout Germany. As a supplement to traditional search services offered by professional intermediaries, they have recently fostered the introduction of a…

This annual report begins with an executive summary that presents highlights of FY (fiscal year) 1998 accomplishments of the National Library of Education (NLE) related to the ED (Education Department) Reference Center, ERIC, ED Web, USNEI (U.S. Network for Education Information), NEN (National Education Network), and marketing research and…

This document reports results of an online survey that examined practices and procedures in the management of electronic resources in 65 academic library reference departments. Responses are related to: (1) student population; (2) library use by community people; (3) number of public access workstations, workstations with World Wide Web access,…

Focuses on organizing and accessing federal documents in the public library. Highlights include reference service; staff training; access to the collection; collection maintenance; volunteers and community service workers; electronic products and public programs. (AEF)

As the need to access information increases, school librarians must create virtual libraries. Linked to reliable reference resources, the virtual library extends the physical collection and library hours and lets students learn to use Web-based resources in a protected learning environment. The growing number of virtual schools increases the need…

Assessed library instruction initiatives with respect to OPACs by surveying 414 academic, public, school, and special libraries. Most participants' libraries have modified library OPAC software; librarians continue to teach use of the online catalog; few systems have built-in tutorials; and few have computer-assisted instruction. (Author/JKP)

Four articles address traditional mediation in library services, including the librarian as mediator, the reference librarian as information intermediary, recommitment to patrons' information needs, and mediation in reference service to extend patron success. (87 references) (LRW)