Documentation supplied in this kit demonstrates how research libraries provide services to visiting scholars as distinguished from other categories of external user. A "visiting scholar" is most often defined as a faculty member affiliated with an institution of higher education but the term may also include independent scholars and persons…

This paper applies an evaluation method for World Wide Web sites that provide access to online reference materials at academic and public libraries. The evaluation of Web sites was performed with a questionnaire form focusing on Web site currency, accuracy and relevancy; Web site organization/structure; Web site presentation; URL maintenance; and…

The IIa Internet Study addressed the problem of access/retrieval of relevant information for end users in the digital environment. Findings indicate the feasibility of building distributed digital collections of Web-based documents by applying evolving technologies for dynamic harvesting, processing, and maintenance of catalog content. (AEF)

Presents a selective guide to some of the best Internet sites for obtaining reference information in the area of United States History. The categories covered include historical documents, archival directories, bibliographies, book reviews, statistics, discussion groups, biographical information, and online guides to the Internet. (Author)

Discussion of the use of academic libraries by public borrowers focuses on policies developed at the University of Nevada, Las Vegas. Highlights include library networks and identity problems; access to materials; fee-based reference services; and requiring patrons to register a credit card to be used for replacement materials and fines. (LRW)

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…

Describes the Braille/Large Print Reference Project developed in Illinois to provide visually impaired patrons with information transcribed into either Braille or large print. Topics discussed include equipment needs; staff training; user response; and problems. Examples of publicity and guidelines are included. (LRW)

Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of…

Describes the strategic plan developed for reference services offered by OCLC Online Computer Library Center to provide easier access to, and use of, information and knowledge. Topics addressed include the environment of libraries and publishers, including budgets, networks, and pricing, and future plans, including an emphasis on online products.…

The author of this article is an automation librarian, but at times he also works at the reference desk, as well as teaching library instruction and literacy classes. Working at the reference desk, he learns how users handle their library's information technology. This article explores the conclusions that the author has reached regarding the…

The Collection Development Council at Old Dominion University (Virginia) decided to involve all subject specialist librarians in creating guides to web resources in the disciplines for which they serve as bibliographers. The project was intended to help librarians become familiar with Internet resources in their fields of expertise and give them…

The "ERIC Review" announces research results, publications, and new programs relevant to each issue's theme topic. This double issue commemorates ERIC's 30th anniversary and focuses on the dissemination and use of education information. The issue includes "A Quick Guide To ERIC" (Lynn Smarte)--a reproducible training guide for…

Describes the facilities, collections, services, and personnel of three libraries in Santo Domingo: the National Library, created to collect bibliographical materials worldwide; Lincoln Library, sponsored by the United Nations Information Service; and Enrique Apolinar Henirquez Library, a private facility. The effect of the political climate on…

In July 1996, the Library Director of Cornell University's Mann Library formed a working committee to explore the technology solutions to providing a library presence with remote users. The committee began its explorations by brainstorming possible services that would utilize technology to bring the library closer to the remote user. After…

Discusses the need for information on ethnic groups in academic library reference departments; describes the use of automated indexes, CD-ROM, and online databases; and gives examples of indexing and usage of terms related to Southeast Asians in four CD-ROM databases: InfoTrac EF (Extended Family), ERIC, PsycLIT, and Business Periodicals Index.…