When staff at the Wisconsin State Law Library began compiling a wish list for a new website, the topic of a new domain name came up almost immediately. Their old website was located at http://wsll.state.wi.us. Spelling that relatively complex domain over the phone day after day provided the impetus to explore other options. Whatever domain name…

Purpose: The purpose of this paper is to provide an introduction to the various web metrics tools that are available, and to indicate how these might be used in libraries. Design/methodology/approach: The paper describes ways in which web metrics can be used to inform strategic decision making in libraries. Findings: A framework of possible web…

In the journal "The Chronicle of Higher Education," an article by Geoffrey Nunberg criticizes Google's Book Search (GBS), emphasizing that disturbing errors are endemic. He recognizes that for mainstream "googling" purposes, "they don't really care about metadata provided by a library catalog." In perhaps his most discouraging point, linguistics…

Mass digitization of the bound volumes that we generally call "books" has begun, and, thanks to the interest in Google and all that it does, it is getting widespread media attention. The Open Content Alliance (OCA), a library initiative formed after Google announced its library book digitization project, has brought library digitization projects…

Google's extraordinary success is usually attributed to innovative technology and new business models. By contrast, this paper argues that Google's success is mostly due to its adoption of certain library values. First, Google has refused to adopt the standard practices of the search engine business, practices that compromised service to the user…