This paper argues that medium for information access becomes central to library and information science. The author discusses the notion of medium, medium neutrality, and personalization and suggests that the dominating paradigm of providing fast, efficient, and neutral systems and services for retrieving information has sidetracked opportunities…

Universities are seeking to play a key role in the research and development process. An important element in the research process is the accessibility of information resources and services provided by libraries. Postgraduate students are key producers of research in universities, and an important element in their research process is the access to…

This dissertation analyzes the legal, social, technological, and cultural environment that gave rise to Google's library partnership program in order to propose an institutional corrective to Google's project to digitize cultural heritage. Interview research done with those actively involved with Google's project revealed the need for a history of…

What do Google Maps and a library's Online Public Access Catalog (OPAC) have in common? Google Maps provides users with all the information they need for a trip in one place; users can get directions and find out what attractions, hotels, and restaurants are close by. Librarians must find the ultimate OPAC that will provide, in one place, all the…

Do library catalogs compete with Google or is it the other way around? We know which came first but which will finish in the end? Only trained library professionals were considered qualified to develop reliable catalog records. However, with the increased sophistication of search engines, we are beginning to realize that a collaborative effort may…

Purpose: The purpose of this paper is to provide an introduction to the various web metrics tools that are available, and to indicate how these might be used in libraries. Design/methodology/approach: The paper describes ways in which web metrics can be used to inform strategic decision making in libraries. Findings: A framework of possible web…

In this article, the author explains how librarians can ensure that their Web site visitors find the information they need. The pros and cons of four options used to help people find information on a Web site are explored. These options are: (1) redesigning the site; (2) creating drop-down, second-level menus for second-level pages; (3) adding a…