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Direct linkPuzier, Lauren M.; Nous, Rebecca A. – Journal of Library & Information Services in Distance Learning, 2022
"is facebook down" trended on Google on October 4, 2021, when Facebook became temporarily globally unavailable. Web users proactively seek information when they encounter issues online. System status dashboards are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference…
Descriptors: Academic Libraries, User Satisfaction (Information), User Needs (Information), Accountability
Peer reviewedDewdney, Patricia; And Others – RQ, 1991
Discusses kinds of problems public librarians encounter in the process of providing legal and health information. Data are compared from two surveys of reference librarians who provide legal and health information services in Ontario (Canada) public libraries, and implications for collection development are suggested. (17 references) (LRW)
Descriptors: Access to Information, Comparative Analysis, Foreign Countries, Library Collection Development
Peer reviewedMorton, Bruce; Zink, Steven D. – Government Publications Review, 1992
Discusses information agencies and issues that affect the dissemination and accessibility of Canadian government information, including the Canada Communication Group, depository libraries, the National Library, bibliographic control of government information, the Canada Institute for Scientific and Technical Information, Statistics Canada,…
Descriptors: Access to Information, Bibliographic Records, Cataloging, Databases
Download full textAdams, Chris – 2000
Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…
Descriptors: Academic Libraries, Access to Information, Comparative Analysis, Foreign Countries
Peer reviewedFidler, Linda M.; Johnson, Debra Wilcox – Public Libraries, 1994
Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…
Descriptors: Access to Information, Comparative Analysis, Computer Networks, Databases
