Designed to acquaint students with the facilities and resources of the North Dakota State University (NDSU) Library, this library manual is divided into 24 chapters: (1) The Main Library; (2) Reference Room; (3) Periodical Indexes; (4) Infotrac Academic Index; (5) Abstracts and Two-Step Indexes; (6) Locating Periodicals; (7) Newspaper Indexes and…

Based on the conference theme, "Finding Ways: Excellence under Pressure," papers presented at the 1986 meeting of the association include: (1) "Coping with Budget Pressure: A Public Services Librarian's View" (Janet C. Lu); (2) "The Librarian, the Accession List, and the Database" (B. C. Wehrman); (3) "New Start:…

This 16-item questionnaire was sent to 142 selected college and university libraries in February 1987 to determine which library skills academic librarians consider desirable for undergraduate students. Questionnaires were returned by 89 respondents (62.7%). The number of respondents for each question and the titles of the resources cited in their…

This library guide lists some of the more useful sources of information about colleges and universities that are available in the Fogler Library at the University of Maine. The 99 items cited are listed in four categories: (1) colleges and universities, including general, graduate, and foreign programs; (2) preparation for admission exams; (3)…

Provides statistics and analysis of librarian's compiled reference questions and bibliographic tools used to answer them, including 26,000 monographs and 2,700 serials titles. Despite the lack of certain resources, the librarian is usually able to find the needed information through knowledge of the collection and resourcefulness. (CDD)

Describes an instrument designed to assess the reference outcome in terms of patron report of success in finding what was wanted, rather than overall satisfaction. The results of a library survey which tested the reliability of this instrument and compared it with unobtrusive observation are reported. (Author/CLB)

This document reports results of an online survey that examined practices and procedures in the management of electronic resources in 65 academic library reference departments. Responses are related to: (1) student population; (2) library use by community people; (3) number of public access workstations, workstations with World Wide Web access,…

Explores ways librarians are using the Web for instruction and to support faculty use of the Web for teaching. Topics include identifying user characteristics and needs, including remote access; library planning; Web-based tools for user instruction, including tutorials; electronic reference; Web pages for courses, including faculty collaboration;…

Examines the effects of compact disk technology on a medium-sized academic library. Statistical data before and after the acquisition of compact disk indexes are compared in the areas of staff training; librarians' teaching loads; reference desk activity; periodicals acquisition, use, and retention; interlibrary loan activity; and online…

Libraries are moving to an environment where information resources are located worldwide and can be accessed from remote locations. Librarians need to free themselves from the constraints of the reference desk. Implementing a hierarchical model with a mix of librarian and nonlibrarian staffing can improve user services. (JMV)

Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…

Assessed library instruction initiatives with respect to OPACs by surveying 414 academic, public, school, and special libraries. Most participants' libraries have modified library OPAC software; librarians continue to teach use of the online catalog; few systems have built-in tutorials; and few have computer-assisted instruction. (Author/JKP)

Five papers discuss topics related to the USMARC Community Information Format (CIF), including using CIF to create a public service resource network; development of a CIF-based database of materials relating to multicultural and differently-abled populations; background on CIF; development of an information and referral database; and CIF and…

Describes a study of the current usage and status of CD-ROM products. Results of a survey of academic and research libraries that covered products owned or subscribed to, how they are paid for, numbers of workstations, usage, and cost are reported. The years 1984-85 and 1989-90 are compared. Cancellation of print sources is also addressed.…

This case study examines the implications of the installation and expansion of a CD-ROM local area network (LAN) in the Hofstra University library based on a survey of users' perceptions. Topics discussed include perceived strength of the periodicals collection; training issues; economic factors; physical space; and reference personnel. (eight…