Six articles describe various Internet applications, including a campuswide information system that uses Gopher; using an X Windows interface for Internet access; electronic text projects; the Nevada Academic Libraries information system; Multipurpose Internet Mail Extensions and electronic reference services; the Internet and OCLC. (Contains 61…

Discussion of the influence of technological developments on social change focuses on the effects of information technology on academic reference librarianship. Highlights include reference skills; electronic resources; microcomputer technology; online catalogs; interaction and communication with users; the need to teach information skills; and…

A study of how patrons think and behave as they seek information at a major research library (Johns Hopkins University) reveals the need to provide the kinds of services and programs that meet the actual needs and preferences of patrons. Focusing on what librarians think is needed can result in poor service. (Author)

Effective management of traditional materials will remain essential even when digital resources dominate scholarly communication. Examines traditional and digital objects in information services; provides an overview of collection management; discusses goal values, information services as purveyor and repository, the role of collection management,…

Discusses changes in academic libraries, especially reference services, in light of the needs of increasingly diverse ethnic and minority users who have traditionally been underserved and underrepresented. Library collections, budget priorities, recruitment and training of librarians and staff, campus support services, and the use of technology…

Reflects on the professional roles and responsibilities as well as opportunities and challenges facing academic reference librarians in light of new technology. Discusses services to undergraduates, graduate students, and faculty; empowering users; library instruction; information literacy; information technology; electronic information; building…

Argues that today's technology supplements traditional means of scholarship and communication. Discusses University of Denver's policy of technology implementation, information technology, interdisciplinarity, changing library environment, information usage and control, and costs. Concludes that future libraries will be defined not by technology…

Describes the totally electronic library that serves Jones International University which provides Internet-delivered courses leading to bachelor's or master's degrees in Business Communication. Discuses accreditation and describes library services, including bibliographic instruction, reference, document delivery, interlibrary loan, and…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

One impact of the World Wide Web has been to level the playing field to a certain extent for publishing information by putting authoring and displaying tools in the hands of anyone who wants to use them. The University of California at San Diego (UCSD) Science & Engineering Library has taken advantage of the web's instructional possibilities…

Abstracts of 14 papers presented at the conference are provided here. Titles are: "Electronic Information Terraforming: Designing and Implementing a Front-end System Using World-Wide Web Technology" (Abbie Basile; And Others); "Characteristics of Generation X and Implications for Reference and Instructional Services" (Catherine…

A survey of 88 users of SISMAKOM, a computerized selective dissemination of information (SDI) and document delivery service provided by the Universiti Sains Malaysia and four other Malaysian universities, was conducted in August 1982 in order to collect data about SISMAKOM and to assess the value of a computerized SDI service in a developing…

Documentation supplied in this kit demonstrates how research libraries provide services to visiting scholars as distinguished from other categories of external user. A "visiting scholar" is most often defined as a faculty member affiliated with an institution of higher education but the term may also include independent scholars and persons…

Reports on the method and findings of a study which used unobtrusive testing to measure the accuracy and efficiency of search strategies by library personnel when dealing with the technical report literature. A copy of the test questions used in this study is appended. (CLB)

Geared toward librarians who frequently work with faculty and graduate students, this paper summarizes the experience of the library at the University of Southern California in organizing and conducting several subject specific workshops on using the Internet as a research medium. It examines the practical issues on how to approach the task of…