Most academic libraries undertake the collection and reporting of statistical information on activity levels for many aspects of both technical and public services. Data on reference activity are used for a variety of purposes within the library, primarily to facilitate planning and improve delivery of reference services, and also externally,…

The purpose of this study is to identify and determine the extent of technological change in the development of automation as it is reflected in the professional literature and the rates at which males and females contribute to this literature. A database search of Library Literature on WILSONDISC was undertaken to identify publications written in…

These proceedings contain 21 research reports and 56 position papers as well as capsule descriptions of 32 workshop forums, panel presentations, and group discussions that took place at the conference. The papers are organized into nine broad subject areas: (1) academic and research librarianship (recruitment, technology and change, faculty…

This set of collection development guidelines is the response of an academic library to the question of when and where it is most advantageous to provide access to information through resource sharing in lieu of ownership. A Collection Development Committee, appointed by the dean of the university and guided by a self-study format provided by the…

Prepared to provide guidance in the provision of reference service, this statement expresses the understanding between the library administration and the Reference Services Department of Ellis Library at the University of Missouri-Columbia concerning the manner in which the department's responsibilities are to be carried out. The procedures will…

Designed to introduce students to some of the basic bibliographic tools in American history available in the Fogler Library at the University of Maine, this guide begins by listing examples of relevant Library of Congress Subject Headings and providing brief explanations of the call numbers and classification systems (Library of Congress and Dewey…

These worksheets are designed for the high school student with basic library skills (i.e., experience with a few basic indexes and reference resources) who is now moving from the secondary school library environment into a university library environment. It is designed to provide that familiarity with the university library environment and…

This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

A 1981 investigation by the Australian National University (ANU) library of the scope and nature of online bibliographic retrieval services provided by the 19 Australian university libraries and 5 of the Australian central Institute of Technology libraries, and a further study carried out in 1980-81 to assess the satisfaction of patrons with…

This paper describes the development of a library support system at California State University (CSU), Chico, which enables off-campus students who attend live television lectures transmitted from campus to have the same, or better, access to learning resources as on-campus students. Background information provided includes a description of the…

This publication reports the results of the first annual survey of those Illinois academic libraries affiliated with the Illinois Library and Information Network (ILLINET). It is noted that responses were received from 132 libraries, a 91 percent response rate. Information is presented on public use of academic library materials and services;…

This document reports the findings of a study group charged with reviewing the current and future prospects for database searching and electronic access to information in the Library of the University of Tennessee at Knoxville. Specific points of interest include factors influencing the demand for these services, costs of providing the services,…

Proposes that the concept of the traditional reference desk as the center of reference services in academic libraries is a tradition that should be examined in light of new technologies and changes in the way people find and use information. An alternative or supplementary model is delineated. (Author/CDD)

Discussion of the present condition of Peruvian academic libraries from firsthand observation includes descriptions of reference, orientation, and publication services; funding; collections; library use; and librarianship. The vast differences in traditions, resources, and information needs of this developing country and those of industrialized…

Reports the results of a survey which examined the response of academic libraries to the needs of deaf students in terms of reference services, staff interaction with students, bibliographic instruction, formal policies, and outreach programs. Several recommendations to improve library services to deaf students are presented. The questionnaire is…