This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Academic libraries in the UK are playing a more prominent role in the mental health and wellbeing of students. Wellbeing collections have emerged as one way to do this but are under-researched. The aim of this paper is to investigate the development of wellbeing collections at UK institutions. Semi-structured interviews were conducted with a…

Academic libraries, apart from their main function, which is to provide information services to academic communities, may also perform a number of social roles in the broad meaning of the term. Accordingly, they now tend to serve as the third place offering inclusion and animation activities to academic as well as local communities (including…

The need for research support in U.K. universities is growing at a fast pace and a number of different professional and academic units within universities are involved in the process. This case study takes place in a post-92 higher education institution and discusses the benefit of utilizing a cross-university Community of Practice (CoP) approach…

Emanating from the ground-breaking Library Impact Data Project, the aim of the Roving Librarian project first initiated in 2011 was to offer personalized help outside of the traditional library to library non-users in social or academic settings using Android and the iPad tablets. It was thought that the portability and flexibility of these…

Many factors and pressures affect decisions made in UK university libraries on opening hours especially 24/7. This article reports on a project to examine the decision-making process, influential factors, and stakeholders. A workshop for senior library managers in the East Midlands was held to gather data and share experiences. From analysis of…

The fitness for purpose of professional education for library work has been constantly debated. Librarianship education and library practice have changed significantly as a result of technological, social and other factors affecting information provision and use. The key role of subject librarian in academic libraries has been particularly…

This paper uses results of postal surveys carried out in the United Kingdom further education (FE) and university sectors to highlight themes and elaborate on suggestions for advancing performance measurement. Academic libraries face insecurity arising from the political and educational changes taking place in academic institutions, competition…