The first section of this article reviews the literature on the changing face of reference, beginning with a discussion of the national decline in reference transactions, its causes, and the likelihood that online reference services might one day halt or reverse the decline. It then analyzes definitions of the term "reference," pointing…

Intranets can be crucial tools in fostering communication within an academic library. This article describes the successful implementation of an intranet wiki at the San Diego State University Library & Information Access. The steps involved with implementing, marketing, and supporting the MediaWiki software are described, and the results of a…

The social work library at USC provides a case study of an academic library's transition to an information center service model. Analysis of the collection, user community, Web 2.0 applications, and Web usage data demonstrates how the changes facilitated library services and information literacy instruction. (Contains 6 tables and 3 figures.)

When Bruce Miller took up the position of head librarian at the University of California, Merced in 2001, the plan for the new library was to use the University of California (UC) system's rich base of support as a launching pad for something great and extraordinary: a model academic research library for the twenty-first century. This article…

This article reports on a library renovation at California State Polytechnic University at Pomona which incurs complaints from professors and librarians about a shift from print to online materials. The $60-million project at Cal Poly is providing a difficult lesson in the challenges of library renovation, and in the changing role of one of the…

This document includes the text of presentations given at the First Binational Conference on Libraries in California and Baja California, as well as minutes from four roundtables held at the conference. Following a prologue and a brief background on the conference, the following presentations are included: (1) "State Support for Public…

Building joint-use libraries to foster new types of learning and collaboration is a growing phenomenon that is of great interest to academic library planners around the world. Noteworthy among these efforts, the Dr. Martin Luther King, Jr. Library in San Jose, California, is a collaboration of a metropolitan university library and a major public…

Describes six information technology projects in California libraries, including Internet access in public libraries; digital library developments at the University of California, Berkeley; the World Wide Web home page for the state library; Pacific Bell's role in statewide connectivity; state government initiatives; and services of the state…