This article seeks to explore different combinations of human and Artificial Intelligence (AI) decision-making in the context of distributed learning. Distributed learning institutions face specific challenges such as high levels of student attrition and ensuring quality, cost-effective student support at scale using a range of technologies, such…

Academic advising is time-consuming work. At the same time, it needs to be efficient and productive in assisting the students to choose appropriate academic courses towards the completion of their selected programs in a beneficial manner. In addition, both private and public educational institutions are, currently, operating in an extremely…

As a partner with the City University of New York (CUNY) on the Transfer Opportunity Project, MDRC's Center for Applied Behavioral Science (CABS) team used behavioral mapping to help identify the malleable factors (that is, the factors subject to change) that impede student transfer. MDRC and CUNY researchers conducted nearly 50 interviews and…

Why are newly admitted students to online programs not registering in courses in the session for which they applied for admission? Two surveys were completed (January 2019 and May 2019) by students who had accepted an offer of admission into an online program at Laurentian University, but had subsequently not registered for courses for the…

Robust strategic enrollment management plans include an integrated focus on student retention. While Piedmont University has seen steady new student growth over the past few years, retention rates had dropped from the mid-70s to an alltime low of 62 percent. Significant and immediate action was necessary. The Retention Vortex was created as a…

In 2015, Elgin Community College's Student Success Infrastructure used the book "Influencer: The New Science of Leading Change" (2013) by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, and Al Switzler to help frame conversations about improving student success. One of the book's main concepts is using data to identify and…

This capstone examined the differences in support services provided for undergraduate versus graduate students. From the research, a centralized advising system was designed and implemented for graduate students at a public state supported university in Kentucky to help students be more satisfied with their graduate school experience and increase…

Learn how adult students rate key aspects of their college experience. This report includes data on: (1) Factors that lead to adult students enrolling in their programs; (2) Instructional strengths and challenges; (3) Instructional and advising effectiveness; (4) Registration processes and access to courses; (5) Campus climate; and (6) Admissions…

Adult students (age 25 and older) make up almost 40 percent of the national undergraduate population. Since they are often balancing their college experience with work, family, and other responsibilities, adult students may have different priorities and challenges. What can campuses do to serve these students better and help more of them succeed?…

Successful institutions focus on the needs of their students and strive to improve the quality of the educational experience. Student satisfaction assessments are one of the preeminent ways to measure how effectively institutions are meeting the expectations of students. Private, selective institutions (PSIs) have rarely been studied in terms of…

Higher education has seen significant changes in the student experience in the past 10 years. For the past decade, everything from student attitudes about college to the technology they use every day has impacted their satisfaction with, and perception of, the college experience. This report is a comparison of student satisfaction, separated by 10…

Student satisfaction is an indicator of institutional performance. By asking students how satisfied they are with their educational experience in areas such as instructional effectiveness, academic advising, registration, and campus climate, an institution can identify the areas that are performing well and those that need to be a priority for…

Many colleges and universities require prerequisites prior to enrollment in introductory composition courses; however, enforcement of prerequisites is not consistent across institutions. In this study, we examine the impact of an automated, mandatory prerequisite enforcement system on students and advisors at a public comprehensive university.…

This study compares the impact of timing of registration on the student learning outcomes of students taking courses at three rural community colleges in the southeastern U.S. during the school years 2001-2003. Findings from this study indicate that early registration has a positive influence on students' grades and course completion rates. Also…

The Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys are the national standard for benchmarking student satisfaction in higher education. Since 1994, more than 2,900 colleges and universities have used the surveys to evaluate students' concerns that influence student success, college completion, student recruitment, strategic planning,…