This one-page profile is part of a practitioner packet providing guidance to colleges seeking to redesign their new student onboarding practices to better help students explore, choose, and plan a program of study best suited to their interests and aspirations. It supplements Part 1 of the packet, "Redesigning Community College Student…

As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and…

This one-page profile is part of a practitioner packet providing guidance to colleges seeking to redesign their new student onboarding practices to better help students explore, choose, and plan a program of study best suited to their interests and aspirations. It supplements Part 1 of the packet, "Redesigning Community College Student…

This one-page profile is part of a practitioner packet providing guidance to colleges seeking to redesign their new student onboarding practices to better help students explore, choose, and plan a program of study best suited to their interests and aspirations. It supplements Part 1 of the packet, "Redesigning Community College Student…

American Association of Collegiate Registrars and Admissions Officers (AACRAO) is in the process of deploying ongoing guidance on a range of topics in support of institutions of higher education, as many need to adjust, review and consider their practices in response to the impact of COVID-19 on normal operations. To help develop this guidance and…

Research generally finds that college students are more likely to complete a program of study if they choose a major that aligns with their interests and goals. Yet many new community college students do not have clear goals. Nearly 40% of community college students report being undecided about their major at the end of their first year (authors'…

The students who walk into the office of Jaydeen Santos at the University of Vermont (UVM) are burdened by a familiar litany of troubles. They feel isolated. Homesick. Overwhelmed by classes. Unsure where to turn. Santos, the student services advisor at UVM's Mosaic Center for Students of Color, knows just how they feel. Because 17 years ago, she…

The transition from high school to college is challenging under normal circumstances. But this year--with students ending high school remotely and potentially starting college virtually--this transition may seem nearly impossible for too many students. Young people will need to navigate complex systems of registration, enrollment, and financial…

Drawing on a new, national survey of public institutions that serve two-year students funded by the Jack Kent Cooke Foundation and conducted by Ithaka S+R and Two Year First Year, this research brief describes the ways that these institutions do--and do not--support students during their first year of enrollment. It also highlights the extent to…

In this article we report on our exploration of academic advising practices at 19 community colleges in the Florida College System after the implementation of Senate Bill 1720. This bill made developmental education optional for many students and mandated that colleges provide academic advising for all new students. Descriptive statistics of…

The purpose of this single case study was to examine the relationship between online students' use of support services and their feelings of mattering using a convergent parallel research design to collect quantitative and qualitative data. Students enrolled exclusively in online classes during the academic year 2015-2016 at the University of New…

By using two major areas of scholarship drawn from Student Development Theory, this qualitative case study examined first-generation Latina(o) college students in a large urban institution and their experiences with academic advisement applying Transition Theory, based on the work of Schlossberg (1981; 1995) and expanded upon by Goodman,…

The purpose of this qualitative study was to understand the feelings and experiences of state college transfer STEM students regarding transfer from the state college to the university. The 25 participants in this study were asked to describe their feelings about the transfer process. Data were gathered from the interviews and from a review of…

Objective: Guided by validation theory, this study aims to better understand the role that academic advising plays in international community college students' adjustment. More specifically, this study investigated how academic advising validates or invalidates their academic and social experiences in a community college context. Method: This…

Many professionals in student services are currently looking for ways to increase the number of services and quality at a reduced cost. One alternative is more extensive use of modern technology. The search for computer applications in student services has intensified and will probably continue to do so because some of the trends are already…