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Sembiring, Maximus Gorky; Rahayu, Gayuh – Asian Association of Open Universities Journal, 2020
Purpose: Service quality and satisfaction in the ODL setting related to students' accomplishments (performance, loyalty and career) were reconsidered. It was aimed at exposing the moderating role of satisfaction on service quality and accomplishment. It was also of interest to scrutinize how, in what routines determinants engaged interdepended.…
Descriptors: Open Education, Distance Education, Educational Quality, Student Satisfaction
Susilana, Rudi; Pribadi, Benny Agus – World Journal on Educational Technology: Current Issues, 2021
The purpose of the present study was to elaborate the effect of providing the constructive feedback to open and distant students who enrolled in the online learning program. The participants were 30 students who studied in eight sessions of the online course. They had to discuss course content in available chat forum of the Learning LMS and…
Descriptors: Feedback (Response), Electronic Learning, Online Courses, Distance Education