Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

The core of the educational system is students' academic performance, which demands sensitive measures. In this situation, teacher-made tests (TMTs) are more promising, but they can be susceptible to measurement error if not well designed. Hence, this study aimed to investigate the relationship between the properties of TMTs and students' academic…

There are myriads of research outputs regarding the nexus between leadership behaviors and organizational effectiveness. Nonetheless, there is a scarcity of empirical studies examining the indirect effect of leadership behaviors on academic performance in higher education settings via organizational learning. The present study examined the effects…

Public administration education is a key instrument to address emerging public administration challenges. Ethiopia started public administration education in the 1950s, and currently, 13 public universities are offering bachelor programs in public administration. Nevertheless, PA program learning outcome achievements are not been studied, and…

Campus climate, student engagement, and academic achievement are three critical issues in higher education institutions. In this study, perceived campus climate measured the experience of students on a campus; engagement measured the degree of students' academic and extra-curricular involvement, while academic achievement was usually measured by…