Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

Building on the theoretical proposals of Kevin Guthrie and others concerning the transition from print books to e-books in academic and health sciences libraries, this paper presents data collected using the MINES for Libraries® e-resource survey methodology. Approximately 6,000 e-book uses were analyzed from a sample of e-resource usage at…

This article describes a role for the academic library in the campus outcomes assessment process and reports on a study to determine the impact of the Ohio State University (OSU) Libraries' instructional program on several required general education courses. Although university curriculum documents prescribe research-related learning objectives…

This paper discusses a formal study conducted in 2001 at Brigham Young University to determine the value of the library to the university community. Methods used to collect data for the study included an e-mail survey, usage statistics, naturalistic observations, and interviews. Two years after the study, the authors wondered if the conclusions of…