Genealogists and librarians often clash, but these library patrons should receive equal aid and time from reference librarians. (A related article is LI 502 568). (SJ)

Argues that some reference librarians, often without knowing it, have become fact-totems--people who have made objects of worship out of facts. In suggesting an antidote to this "Gradgrind pedagogy," the author critically reviews some "reference" books. (JD)

Highlights of four special collections: British Broadcasting Company Reference Library; National Film Archives and Book Library of the British Film Institute; Theatre Section of the Victoria and Albert Museum; and the Shakespeare Collection of the Birmingham Municipal Reference Library. (LS)

The rationale for developing a phone book collection is discussed and the procedures for building the collection are outlined. (SM)

Profile of the Rare Book and Special Collections Division of the Library of Congress--which houses one of the world's greatest collections of rare books--includes a brief history, acquisitions, library services and users, processing and preservation of rare books, and the library's mission. (EJS)

Evaluates the database program SAVVY PC and describes its use in a public library reference department to index a local newspaper. The basic structure of SAVVY and FORTH, the language it's written in, are explained along with how the database is used. Advantages and disadvantages of the system are discussed. (EM)

Assesses the effect of the communications technology revolution on library and information specialists and the environment for the delivery of library services. Four functions affecting the library and information environment--management, communications, instruction, and publication--are noted. (EJS)

Describes some out-of-the-ordinary West Coast library and related services, both private and public, primarily in the Los Angeles, San Francisco, and Seattle areas. (LS)

Applies Timothy Gallwey's consciousness-altering techniques for physical activity (from his books on tennis and skiing) to the library reference situation, explaining methods that could help librarians overcome barriers in their activities while relying upon natural information-seeking abilities. (Author/JD)

Provides description of the Dag Hammarskjold Library which serves the information needs of a multinational, multilingual community of 157 United Nations member states. A brief history of the library, its statement of purpose, library acquisition and collections, reference services, United Nations agencies, and depository library are highlighted.…

Description of the museum and library of Maryland history established by the Maryland Historical Society highlights governance of the Society; library services in three main divisions (reference, manuscripts, prints and photographs); library collections; genealogical inquiries; and publications, exhibitions, and conferences sponsored by the…

Considers the use of nonbibliographic databases, also known as source files, as an information service supplied to library users and notes commercially produced databases, brokerage firms offering a variety of small databases, community resource files, differences between use of bibliographic and non-bibliographic databases including fees, and…

Describes development of the Atlanta-Fulton Public Library's Channel 16, the country's only library television station to produce programming 24 hours a day, 7 days a week. Use of cable television, program administration and budgeting, programming, interactive information and reference services, measuring viewer response, and publicity are…

This essay addresses access to information through the use of computer networking systems. Highlights include national commercial networks, bulletin board systems, cautionary notes on networking, the role of the public library in providing a link between the computer and the public, and maximizing access and efficiency through library services.…

Discusses rise of videotex and teletext systems (delivery of graphic and textual information through electronic systems) in the United States, noting the role of libraries and librarians in providing these services. Corporate involvement, U.S. markets, library reference services, and major issues confronting growth are noted. Two references are…