Presents a method for determining actual cost of a work-based training program. Includes a case illustration and outlines basic questions that must be answered to determine actual cost. (CH)

The author discusses various aspects of training and development: formal job-related training and development, the behavioral/cognitive split in informal learning on the job, workplace training inside and out, costs and benefits of workplace learning, and forces accounting for growth and decline in the training and development function in…

Explains how to design training programs in which the trainer and the work group collaborate on designing a program that produces agreed-upon behavioral changes in employee performance. The modified critical incident technique is a diagnostic tool which provides information concerning the cost effectiveness of education and training programs. (CT)

Discusses an experimental comparison of the structured versus unstructured training of semiskilled production workers to determine the effects of the two types of training on productivity. (ABM)

Describes a self-instructional system called PACT (Programmed Audio Cassette Training) adapted by the U.S. Civil Service Commission for relatively low-cost training of large numbers of employees or trainees. Included are a chart of PACT's benefits for both learners and management, with a detailed cost comparison methods study. (MF)

Four specific problems associated with ineffective and expensive joining-up which are examined in the article are: (1) mismatched expectations; (2) stifling creativity and challenge; (3) lack of managerial awareness and sensitivity to joining-up issues; and (4) using inappropriate or incomplete screening criteria. Solutions are suggested; a table…