A return to normal after a crisis is a good thing. Who doesn't want back what once seemed lost? The problem is it usually isn't a simple task figuring out how to patch together a scaled-back training program. When the recession hit in fall 2008, trainers were asked to scale down programming and make do with fewer resources. With a recovery in full…

For The PNC Financial Services Group, Inc., last year proved the perfect backdrop for meeting learning and development goals as the company completed the largest acquisition in its history. While training and development have always been a priority for PNC, in 2010 the company climbed one step higher. The acquisition of National City…