A household name synonymous with modern telecommunications, Verizon's performance management innovations in 2010 kept pace with the growth of its brand. Many people probably are customers of the company's services. What's less known to the public is the consistent quality of Verizon's learning and development programs. A regular on the "Training" Top 125 list for the last decade, Verizon has proven once again it has what it takes to make it into Training's top ranks. Enhanced use of social media, along with updated change management and sales training, makes Verizon's strength in performance management a clear connection to success.